Track Your Stay
Want to know where your order is? Here's how to follow your stay.
Check your email
The moment your order ships, we'll send a “You've checked out” note with a tracking link. That link is the fastest way to see exactly where your package is on its way to you.
View your orders
If you created an account at checkout, you can see every order and its status any time from your account.
Can't find it?
Check your spam folder for anything from us first — then, if you're still stuck, the Concierge is happy to track it down. Reach us through the Contact page with your order number and we'll find your stay.